2-Year Update: I’m not sure what to say to all those with negative experiences. Perhaps it’s just selection bias, where only those with broken machines bother to seek out reviews to comment on.
Nevertheless, our washer is still going strong with no issues. In a 7-person household with a baby and a bed-bound family member, we’ve produced a LOT of very dirty laundry. Never any problems with the cleaning performance.
The water level is determined automatically by the amount of wash you’re doing, and though it uses less water than older machines, it’s always enough to get the job done in our experience.
We love how fast the spin dry is, which saves time and energy used for the dryer. This largely makes up for the longer washing times of HE machines.