this video will inform you of the reason why you should not buy a Samsung front load washer. due to Samsung’s continued use of an inferior metal to house the main drive shaft to the drum.
I called the Customer service and was told that it was out of warrantee. the washer is listed as a 10 year warrantee. well that warrantee is just on the motor which can be replaced in about 5 min. how ever this defect, you have to disassemble the machine all the way down to the final parts to get to the defective part that they have kept using for over 15 years.