This is a brand new LG two in one washer/Dryer bought in March 2015 that could not dry right out of box.
We bought this through Home Depot in Vancouver, BC, Canada
After 6 hours we were able to get a load dry. We are hoping it’s simply malfunctioning, but we have not been able to get an estimate from LG how much a half dryer load (one quarter of the max washing load) is meant to take.
Is 6 hours dry time normal for this machine ? NO
We eventually got it replaced after showing LG this video (more than three months after we first brought it to their attention)
BY FAR the worst customer service we’ve ever dealt with, their ‘Execute Team’ were only willing to help after we made this video. We will not be repeat customers.